Archive | May, 2012

Win the Sale, Lose the Customer!

I’m prompted to write this short piece as a result of my sons experience at a hotel on Orkney mainland. He is on a diving course from Monday to Thursday and has booked into a local hotel for four nights (Sun – Wed). Whilst on the course one of the other students asked where he [...]

I’ve Just Discovered Evernote!

I’ve just discovered Evernote and I love it. I stumbled across Evernote when its use came up as a new course at Lynda.com (an online training provider that I subscribe to. I may write about them another time). So what is Evernote? Well the tagline on their website is Remember everything and it is kind [...]

Get to The Point!

People use the Internet to get information and they’re impatient. If you don’t give them what they want straight away or at least make that promise, they will move straight on to the next website. After all it’s only a click away, the dreaded ‘back’ button looms ever present over you’re your pages. Each page [...]